Private Flu Vaccination Service
Cancellation Policy
1. Introduction Welcome to the NHA Pharmacy Booking System. By using this service, you agree to these terms and conditions, governed by the laws of England and Wales and aligned with NHS guidelines. 2. Acceptance of Terms By using the NHA Pharmacy Booking System, you agree to be bound by these terms. If you do not agree, please do not use the system. 3. Booking Appointments 3.1. You can book appointments online or call us to arrange a booking. 3.2. Bookings are subject to availability and confirmation. 3.3. NHA Pharmacy reserves the right to refuse or cancel bookings at their discretion. 4. Cancellation Policy 4.1. You can cancel bookings online up to 24 hours before the appointment start time. 4.2. Cancellations less than 24 hours before the appointment must be made by contacting us directly. 4.3. NHA Pharmacy may cancel appointments due to unforeseen circumstances and will notify you as soon as possible. 5. Rescheduling Policy 5.1. You can reschedule bookings online up to 24 hours before the appointment start time. 5.2. Rescheduling less than 24 hours before the appointment must be done by contacting us directly. 6. Your Responsibilities 6.1. Ensure your contact information is accurate and up to date. 6.2. Arrive on time. Late arrivals may result in rescheduling or cancellation. 6.3. Comply with all pharmacy policies and procedures during your visit. 7. System Maintenance and Downtime 7.1. The booking system may be unavailable due to maintenance or technical issues. We will endeavour to notify you of any downtime. 7.2. NHA Pharmacy is not liable for any inconvenience caused by system unavailability. 8. Data Protection and Privacy 8.1. Personal data will be handled in accordance with the Data Protection Act 2018 and GDPR. 8.2. NHA Pharmacy is committed to protecting your privacy. For details, refer to the NHS Privacy Policy. 9. Limitation of Liability 9.1. The system is provided "as is" and "as available" without guarantee of error-free or uninterrupted service. 9.2. NHA Pharmacy is not liable for any damages arising from the use or inability to use the system, as permitted by law. 10. Modifications 10.1. We reserve the right to change these terms at any time. Changes will be posted on this page and are effective immediately. 10.2. Continued use of the system constitutes acceptance of the updated terms. 11. Governing Law 11.1. These terms are governed by the laws of England and Wales. 11.2. Disputes will be subject to the exclusive jurisdiction